Compare the plans and what is included. This page is using reference figures and feature tiers for layout review; ORTO prices and inclusions will be added once confirmed.
Layout reference only. Prices and plan details below are examples from Kallin’s public pricing page, not ORTO offers. We’ll replace them with confirmed ORTO packages before publication.
Answer calls and capture enquiries from your website.
£149 / month
Billed monthly
150 call minutes included each month
Extra calls: 30p / minute
AI WhatsApp conversations are not included.
Connect calls, website chat, WhatsApp and everyday workflows.
£299 / month
Billed monthly
750 call minutes included each month
Extra calls: 25p / minute
External WhatsApp provider fees may apply separately.
Coordinate enquiries across more locations, teams and systems.
£499 / month
Billed monthly
3,000 call minutes included each month
Extra calls: 20p / minute
Work beyond the agreed plan scope is quoted separately.
Reference prices include VAT. Additional call use, extra team members and third-party messaging fees may be charged separately, as shown. These example terms are not ORTO pricing or service commitments.
Example plan differences for layout review. Every ORTO inclusion and allowance will be confirmed separately.
| Plan details | Starter | Professional | Business | Custom |
|---|---|---|---|---|
| AI phone answering | Included | Included | Included | Quoted |
| Website chatbot | Included | Included | Included | Quoted |
| AI WhatsApp chatbot | Not included | Included | Included | Quoted |
| Live call transfers | Included | Included | Included | Quoted |
| Team call routing | Not included | Included | Included | Quoted |
| Routing by location or department | Not included | Not included | Included | Quoted |
| Supported CRM connections | Not included | Included | Included | Quoted |
| Standard automated workflows | Not included | Included | Included | Quoted |
| Custom integrations or advanced workflows | Not included | Not included | Agreed scope | Quoted |
| Team members included | 1 | 3 | 10 | Quoted |
| Additional team member / month | £10 | £8 | £6 | Quoted |
| Call minutes / month | 150 | 750 | 3,000 | Quoted |
| Website chatbot usage | Unlimited | Unlimited | Unlimited | Quoted |
| WhatsApp usage | Not included | Unlimited | Unlimited | Quoted |
| Additional call use / minute | 30p | 25p | 20p | Quoted |
| Additional chatbot usage charge | £0 | £0 | £0 | Quoted |
| WhatsApp provider fees | Not applicable | Payable separately | Payable separately | Quoted |
| UK phone numbers | 1 included | 1 included | 1 included | Quoted |
| Business locations | 1 | 1 | Multiple* | Quoted |
| Chatbot installations | 1 | 1 | Multiple* | Quoted |
| Booking calendars | 1 supported | Multiple | Location-specific | Quoted |
| Support | Standard email | Priority | Named contact | Quoted |
*Multiple locations and installations depend on agreed scope. Team-member allowances include the account owner. Third-party WhatsApp provider costs are separate. The figures and plan details are reference examples from Kallin and do not describe ORTO’s current offer.
Bring the conversation, customer details and agreed follow-up together.
See what was discussed and what the team agreed to do.
ORTO is designed for trades and service businesses that spend time handling enquiries, arranging appointments and following up with customers. A free review helps us understand your process and whether ORTO is a good fit.
We talk through the routine admin and customer handoffs that take time in your business, then identify where a managed CRM and automation setup may help. The review is free and there is no obligation.
Starter, currently listed as ORTO Core, is £299 per month with a one-off setup fee of £500. We agree your requirements, allowances and any additional charges with you before setup.
We configure the workspace around your services, customer process and agreed automations, then guide you and your team through the everyday workflow. You do not need to prepare a technical setup yourself.
That depends on your current phone provider and the call-routing arrangement. We’ll check what is possible for your number and explain the options before anything changes.
Yes. We agree when routine enquiries can be handled automatically and when they should be passed to your team. Your team stays in control of personal conversations and exceptions.
That depends on the tools you use and the connections available for your setup. Tell us what your business relies on and we’ll confirm the practical options before we begin.
ORTO Core is listed as rolling monthly, and you can cancel at any time. Setup costs, scope and ongoing allowances are agreed with you before you sign up.
