Calls you cannot answer
Potential customers ring while you are with clients or focused on the work.
Managed automation for UK service businesses
Orto handles enquiries, follow-ups, bookings, reminders and reviews so you get your time back.
We set up and manage the systems that respond to enquiries, follow up leads, book appointments, send reminders and keep customers moving — automatically.
So you spend less time chasing customers and more time running your business.
- We build itConfigured around how your business actually works.
- We manage itNo new system for you to learn or maintain.
- You stay in controlAutomation handles repetition. You handle the decisions.
How Orto works
From first enquiry to finished job.
Orto keeps the repetitive steps moving in the background, so customers aren't forgotten and you don't have to chase every next step yourself.
Your customer journeyManaged in the background
Running- 01New enquiryCaptured
- 02Instant responseSent
- 03Follow-upScheduled
- 04Appointment bookedConfirmed
- 05Reminder sentOn time
- 06Job trackedUpdated
- 07Review requestedComplete
When the day endsThe workday ends.
The workday ends.
The admin doesn’t.
Calls come in while you are busy. Enquiries need answering. Quotes need chasing. Customers need reminders. Individually, they are small tasks. Together, they take over evenings and weekends.
Enquiries waiting for replies
Messages stay unanswered until the working day is over.
Quotes that need chasing
Good opportunities wait because follow-up depends on memory.
Admin left until tonight
The tasks that did not fit into the day follow you home.
What we take care of
Customer admin, kept moving.
We build and manage the routine communication behind each step, using the process and wording your business approves.
Enquiries
Capture website enquiries and make sure new leads aren't forgotten.
Missed calls
Send an approved response when you cannot answer, so the conversation can continue.
Follow-ups
Keep following up until the customer responds or the lead is closed.
Bookings
Help customers arrange appointments, consultations or site visits.
Reminders
Send timely appointment reminders and reduce avoidable no-shows.
Quotes
Follow up estimates and quotations without relying on manual chasing.
Customer updates
Keep customers informed at the key stages your process requires.
Reviews
Ask completed customers for feedback using your approved timing and wording.
Win-back
Reconnect with previous customers when it is relevant and appropriate.
The real benefit
What would you do with more time?
There is no single right answer. The point is that the time becomes yours again.
Finish earlier
Spend less time catching up with calls, messages and customer admin at the end of the day.
Take on more work
Keep more enquiries moving without adding the same amount of administration.
Properly switch off
Have dinner, see friends, rest—or stop thinking about who still needs a reply.
Fully managed
Built around your business. Managed by us.
You don't need to learn another piece of software or maintain the system yourself.
- 01
Show us how your business works
We review the repeated enquiries, messages, bookings and follow-ups inside your current process.
- 02
We build and configure it
Orto sets up the approved responses, timings and actions around the way you already work.
- 03
We manage it for you
Routine steps keep moving in the background, while anything requiring judgement comes back to you.
One simple exampleOne missed call.
One missed call.
Without the usual chasing.
You still choose whether to take the work. You simply do not spend your time collecting the same basic information every time.
- 1
Customer calls while you are busy
- 2
Orto sends a helpful reply
- 3
The customer provides the approved basic details
- 4
The enquiry is ready when you finish
Ready when you are
Get your time back.
Tell us which enquiries, follow-ups, bookings or reminders keep taking your attention. We will show you what Orto could manage in the background.
- 20 minutes
- No technical preparation
- No obligation