01 / CUSTOMER CONVERSATIONS
Every enquiry has a next step.
Capture the details. Give your team a clear place to start.
CONNECTED CUSTOMER MANAGEMENT FOR TRADESKeep every enquiry
Keep every enquiry
moving forward.
ORTO brings phone calls, webchat, SMS and email together with messages from Messenger to keep conversations, bookings and job admin around your team.
7-day free trial. No credit card required.
01 / ENQUIRIES THAT KEEP MOVINGFrom first contact to the next clear step.
Keep customer work moving, even when you’re busy.
Bring conversations, customer details and agreed next steps together, so your team can pick up where things left off.
01 / ENQUIRY CONTEXT
A clearer picture before the follow-up.
Keep the customer’s request, contact details and conversation together. Your team can see what came in and decide what should happen next.
Explore enquiry management
02 / BOOKINGS & NEXT STEPS
Appointments with the right details attached.
Keep visits, customer context and follow-up actions visible together. Booking rules and handovers can be shaped around how your team works.
See how ORTO worksTHE SMALL STEPS, JOINED UP
Keep the team in the loop.
Give people a shared view of the customer, the job and what needs attention next.
Make routine steps clearer.
Set up reminders and handovers around the process you agree for your business.
Stay connected after the job.
Bring completion, payment follow-up and customer aftercare into the same journey.
Example ORTO workspace · Demonstration data.
TRY THE ORTO DEMO
Hear ORTO
Hear ORTO
for yourself.
Use your microphone or type a message. Use fictional details.
BuildRight Services
EXAMPLE CONVERSATIONA clearer first
A clearer first
conversation.
ORTO Intelligence.
See how your ORTO assistant is configured, what it can help with and which instructions guide each conversation. The setup is tailored with you and refined as your business changes.
After the call,
it’s all here.
Review the calls ORTO helped handle while your team was busy, with customer details, conversation notes and agreed next steps together in one workspace.
ENQUIRIES AFTER HOURS
Give every enquiry a clear next step.
Bring the conversation, customer details and agreed follow-up together.
QUOTES & FOLLOW-UPS
Keep the next conversation in view.
See what was discussed and what the team agreed to do.
Your business.Your way of working.
Shape what ORTO knows about your services, opening hours and booking rules. Agree how it greets callers and when it hands the conversation to your team.
Everything ORTO needs to know.
Add your services, opening hours and helpful answers, so ORTO can respond with the right business context.
Test before you go live.
Review example questions, greetings and handovers before your setup is ready.
Your business. Your rules.
Choose which questions ORTO can handle and when your team should step in.
Fits your working day.
Set agreed hours, service details and appointment preferences around your schedule.
Example ORTO workspace · Demonstration data.
Your tools.Working together.
Bring enquiries, customer details and appointments into one joined-up way of working. We’ll agree the right connections for your business and setup.
Ask us about integrations Connections depend on your existing tools and agreed setup.Is ORTO right for my business?
ORTO is designed for trades and service businesses that spend time handling enquiries, arranging appointments and following up with customers. A free review helps us understand your process and whether ORTO is a good fit.
What happens during the free review?
We talk through the routine admin and customer handoffs that take time in your business, then identify where a managed CRM and automation setup may help. The review is free and there is no obligation.
How much does ORTO Core cost?
ORTO Core is currently listed at £299 per month, with a one-off setup fee of £500. We agree your requirements, allowances and any additional charges with you before setup.
How do I get set up?
We configure the workspace around your services, customer process and agreed automations, then guide you and your team through the everyday workflow. You do not need to prepare a technical setup yourself.
Can I keep my current phone number?
That depends on your current phone provider and the call-routing arrangement. We’ll check what is possible for your number and explain the options before anything changes.
Will customers still be able to speak to my team?
Yes. We agree when routine enquiries can be handled automatically and when they should be passed to your team. Your team stays in control of personal conversations and exceptions.
Does ORTO connect with my existing tools?
That depends on the tools you use and the connections available for your setup. Tell us what your business relies on and we’ll confirm the practical options before we begin.
Am I tied into a long contract?
ORTO Core is listed as rolling monthly, and you can cancel at any time. Setup costs, scope and ongoing allowances are agreed with you before you sign up.
