Get started
Welcome to ORTO
A little help getting started, staying connected and making ORTO work for your business.
A bit about us
ORTO brings customer conversations, enquiries and agreed next steps together, helping trade and service businesses keep work moving when the team is busy.
Your setup is shaped around your business. ORTO can help capture enquiries, answer common questions, organise customer details and support bookings using the information and rules you agree with us.
This library is the starting point for understanding your workspace and finding help with the parts you use day to day.
Get started
Begin with the details customers ask about most: the services you offer, the areas you cover, your opening hours and how you want new enquiries handled.
Before your setup is ready, gather your service information, common customer questions, preferred booking times and the right contact for enquiries that need a person.
Your business information
Keep the information ORTO uses clear and current. Services, locations, opening hours and answers should reflect what your team is ready to offer customers.
Hours and bookings
Agree your availability, booking preferences and any details customers need before an appointment. Your setup can include the calendars and rules confirmed for your business.
Keep your team in the loop
Choose who should receive follow-ups, which enquiries need a person and what information helps your team pick up the conversation smoothly.
Common questions
Can ORTO use my existing business information?
Yes. We’ll work with you to agree the services, answers and operating details that should inform your setup.
Can ORTO hand an enquiry to my team?
Handover options depend on the channels and workflow agreed for your business.
Where can I ask about integrations?
Tell us which tools you already use and we’ll confirm the connections that fit your setup.
Need a hand?
We’re here to help.
Ask us about your setup, workspace or next steps.